Virtual Account Setup Under Maintenance

Hi everyone,

This is the BlindPay Technical Team. I'm writing to inform you of a critical issue that requires immediate attention.

Issue Summary: Yesterday and today, our virtual account creation service was temporarily disabled for maintenance. During this period, any virtual accounts created may have been assigned incorrect routing information.

Immediate Action Required: If you created virtual accounts yesterday or today that display the following information, please immediately contact your customers and instruct them DO NOT send money to these accounts:

Routing Number: 322271627

Account Number: 613036703

Next Steps:

We will be deleting all affected virtual accounts created during the maintenance window

New virtual account generation will be restored shortly

You can monitor our service status here: https://blindpay.openstatus.dev/

Please prioritize communicating this to any affected customers immediately to prevent failed transactions or other complications.

If you have any questions or need assistance identifying affected accounts, please contact our support team directly on Slack, WhatsApp or Telegram.

Thank you for your immediate attention to this matter.

Best, BlindPay Team

We’re currently performing scheduled maintenance on our virtual account system. During this time, creating new virtual accounts is temporarily unavailable. No worries, your existing virtual accounts are fully functional and can be used as usual.

Estimated completion time: Friday at 11:59 PM (EST) We're working to wrap things up quickly and smoothly. You’ll get a follow-up as soon as everything’s back online.

Thanks for your patience and understanding.